Archive for the ‘“Fly on the wall” coaching moments’ Category

Could your business use a make-over?

She sat across from me, tired, drawn, and with a beat up look in her eyes I’ve seen from so many other business owners who were just plain wiped out. Not the newbie ‘deer-in-the-headlights’ look of someone completely overwhelmed with not knowing what to do at all. No. This woman had the road warrior look. You know the one. She had a previously successful business. She’d gotten tons of coaching she paid dearly for.

But now it was no longer working and she was tired. Tired of pushing. Tired of using last year’s marketing that no longer got the same results. And tired of having the money flow slow down.

“Please…I need a VIP day with you because I have to shift something” she had said to me earlier in the month. So we set it up, and I went about doing the work of tearing down her existing business. We took on her model, her pricing, and of course….her mindset. Because without the right foundation, a business becomes like a house built on quick sand. And the more you throw time and money at it, the quicker both it and YOU sink.

So keep reading to hear what I did with this client and the places you can look to see if your biz could use a little remodel.

I’ll take you on a journey of my business ‘deconstruction’ process. In sharing the story of the VIP client, you will also be given some questions for you to answer to see if you may need to be booking the wrecking crews to coming in to your biz to make room for the newly designed one. (Metaphorically speaking, of course!)

Here’s the process I go through with my clients that they have found to be most helpful:

DIAGNOSE: This is easy (sorta) because there are certain results that can’t be denied, like if you are bringing in money or not. We can start with the following questions…

  • Is your business making you money?
  • Do you feel good working in your business?
  • Is it serving YOUR life?  (Not just the clients)
  • Do you like who you are being in your business?
  • Are you enjoying the clients you have attracted to you?

The tangible one is money. Business success is largely determined on how much profit you have. That’s the no-brainer. But what about the intangibles? When I sat with my VIP client, what was striking was how much energy she was LOSING by doing the work in her business. She wasn’t enjoying the clients she had; they weren’t getting great results, and so the money was drying up. The problem? She was stuck in a business model given to her by past coaches who told her what THEY thought would sell. She made that work for a few years because she’s really skilled. But now, if we looked at just the variables of profit and energy, she was hurting on both counts.

Your turn. Answer the above questions and see where you are. The most important thing here is to be HONEST about your answers. There’s no need to pretend or avoid the truth. You know what they say about the truth setting you free…..

DIVE: Wanna know the biggest problem this woman had? She was selling the wrong thing! Again…those coaches she had entrusted a few years back took her on the path of selling what was sell-able. They were very well meaning. And many who purchased their system went on to get good results. But NOW was the time I had to do some loving butt-kicking to my precious client and say this: “Excuse me, but YOU are an expert in x. Why do you keep trying to sell u, t, v and k? You have confused your audience and are hiding your brilliance by not being known for x.”

And here’s where she and every other client I do this “Inner Marketing” work with goes a bit south…. She got afraid that if she led with just x, maybe no one would buy. But the reality is, by leading with u and v and t and k, her brilliance wasn’t out in the world. Because this woman is CRAZY amazing and has skills few others have, but she hadn’t had the courage (nor the butt kicking coach ☺) before to finally step up and own it.

Your turn.  What are you running from? Finish this sentence…..

“If it wasn’t for the fear, in my business I would………………..”

That’s the work to do. Doing the deep dive to find the thing you are to be selling that is uniquely yours.

DREAM: Imagine sitting across from an architect who will design the home of your dreams. Do you tell him to give you what he thinks you should want? Do you look at the other houses on the block and see what’s already created? Or do you crumble under the pressure of having to actually give voice to your heart’s desire? (And as entrepreneurs, it’s common to do all three of these)

With my client, the ball started rolling when I said: “If you could work with someone for a year, and do WHATEVER YOU WANT with them/for them…what would you do with them?”

Of course she hit the wall of not knowing where to find these high paying clients, or getting stuck on how to market/sell them, so I once again threw her the question. “If you didn’t have to worry about finding them (knowing that once you create the program, they HAVE to be there) what would you love to do to serve them at the absolute highest level?”

Finally, after a few stops and starts and bumping up against some resistance, she shared from her heart.

Your turn. Throw away what’s been done before! We get stuck because we don’t know the ‘how’ of the thing we want to create, so we stop. Remember….you don’t have to know the how right now! (Sounds like Dr. Suess.)

All you have to know is the thing you want. What you desire to create. I guarantee that once you follow the steps I’m showing you, the “how” will be revealed in exactly the right way in the right time. (Trust me on that!  It’s Universal and Spiritual Principles at work.)

DESIGN: This is where it gets fun! Even though I’m known for the mindset work I do, the STRATEGY piece is where my inner ‘artiste’ gets to come out and play. So for this client, we set out to design a program based on the ‘x’ factor that she sold. We factored in how much she wanted to work, what her income desires were, what kinds of clients she wanted, and how it could be delivered in a way that served her energy while supporting her clients.

She loved the new programs we crafted. And the best part? The new offerings will position her as much more of an expert, are far more leveraged, will allow her to serve MORE people, and help them get better results. But it’s designed first and foremost with her energy in mind. That’s the key!

Your turn. Now if you are selling screw drivers in a hardware shop, I’m not sure how sexy we can get with some new offerings! But most of my readers are the service based entrepreneurs who can leverage their talent in different delivery vehicles and use info-products as well.

This is the place you get to break out of the old way of being. If you have to look around at what others are offering, do so. But you may also want to look outside your industry to see what other folks are doing that is new and creative.

The most important thing is the willingness to allow the old to break away in service of creating the new. Ya ready?  And the final “D” of the formula really ties it all together…..

DECIDE: The world’s finest strategy will fall flat if the foundation of the business owner’s identity or mindset is faulty.

Here is where you decide to be the rock star you are meant to be. You decide that you are willing to walk through whatever you need to do to release the inner blocks that have held you back. You make the decision to have the COURAGE to stand above the crowd and sell what’s in your soul to sell….not just what you think the market may buy if it’s not your highest and best.

That’s what my client did. By the end of our time together she was excited…and scared as hell! But that combination is exactly what’s needed to deconstruct what’s broken in your biz, so you can give birth to the new creation that will be THE THING that will energize you, serve your clients, and make the money you’d love.

Your turn. My favorite questions are these:

  • “Who do I have to be in order to create a business at that next level?”
  • “What kind of beliefs do I have to give up that no longer serve me?”
  • “What identity do I need to embrace?”

That’s the work. And if you want to be happy and profitable in this new economy, this is the work you HAVE to do. I’m happy to guide you on the path.

Why your mindset can interfere with your marketing and cost you money

It should be so simple……

We know what to do.

It’s not rocket science.

There is a ton of free information about how to do it.

But very often we don’t, or can’t…at least not effectively.

I’m talking about Marketing here. But not the tactical parts….the “I can own my stuff” or mindset part. I call that the Inner Marketing piece.

Because our mindset interferes with our marketing. It’s as simple as that.

Let me share a story with you. This is a true story of a friend of mine who for the sake of anonymity is a service provider. She’s got a heart of gold, is super talented, very spiritual, and makes almost 6 figures. She has big goals for herself and her business. But she also works seven days a week, very often Christmas and every holiday, and has a business model that if she doesn’t work, won’t get paid.

While she loves her business she’s working at trading dollars-for-hours, scrambles to get clients, and is at risk of major burn out.

Because I love my friend and want to help her get past this stuck place, I said to her: “Hey…let me help you. Why not first raise your rates?”

“I couldn’t do that, what if my existing clients got mad? And in this economy no new ones will pay a higher fee.”

OK I say, “Well then how about you create a boot camp because there’s a huge need and you could serve a large number of people quickly.”

“No, that won’t work because other people in my industry are already doing that.”

I know (still working the idea machine for my seemingly stubborn friend) “how about if you created DVD’s because you are so good at what you do and this way your time will be leveraged.”

“What, me get in front of the camera? I’m not comfortable with that.”

So my suggestions of owning your value and leveraging your time and talent got shot down because this very driven professional had mindset blocks that basically kick her butt and keep her hostage to staying in the box she’s in. And it breaks my heart because I see it every day.

We all have these to some degree. I know I have wrestled with these demons in my business and if you are like most people and haven’t yet gotten the success or money that you desire, it would behoove you to shift your focus AWAY from “I just need to do more marketing” and move it to “I absolutely am willing to commit to doing the work on ME to discover and release any blocks that would prevent me from moving forward.”

Here’s the thing….marketing and the concept of this is SEXY! Every day entrepreneurs are waking up planning on how to market better. But how many of those people then take it to the next level of questioning where they ask themselves, “Who do I have to become to make this marketing work?” The numbers drop significantly at this point! Doing the mindset work isn’t necessarily like getting a root canal, but it can be hard at times. Liberating yes, but it takes courage.

So if you have ever felt discouraged because you have bought the blueprints, paid for the mentoring, purchased more than your share of info-products and still can’t seem to make it work, my goal is to show you that there is a way to make all the pieces fit together. But you have to be willing to do the work on the INSIDE to have your business become one you’d love….and be profitable.

Yes, maybe it’s not just that you are marketing incorrectly….maybe it’s your mindset that is causing the breakdowns. I shouldn’t use the word ‘maybe’ because it’s more likely than not that if you are not having the results you desire, that’s a huge part of the problem.

So how do you know you have some mindset blocks? Answer the questions below to see if even some things you never would have connected as being related to your business may be part of why you are not seeing the level of success you desire.

Undercharging

Do you feel guilty for charging the fees you do?
Would you like to raise your rates but can’t?
Are your clients shocked at how low your rates are?
Do you sometimes resent your clients because you know you should be getting more $ for the work you are doing?
Are your expenses climbing but your income declining?

Chronic over-giving

Do you feel you have to give more than you receive?
Are you always the one jumping in to help?
Is letting others help you a bit of a challenge?
Do you feel guilty if you get something first, before you give?

Undervaluing your skills or worth

Do you have a hard time thinking of yourself as an expert?
Do you feel like asking others for support is “bothering” them?
Are there people in your life who see your brilliance more than you do?
Do you take for granted the work you do because it comes so easy?
Do you ever doubt if you aren’t quite ‘good enough’ in some ways?

Sabotaging patterns

Do you find yourself procrastinating at times?
Are opportunities falling through the cracks?
Is there clutter and chaos in your life that slows you down?
Do you experience high and lows?
When a really good thing happens, do you then experience a breakdown sometimes?

So you see yourself in some of these items?

The place to start is to be committed to doing whatever it takes to become the person your business needs you to be. Imagine that your little business is just sitting there waiting for you to step into your greatness so it can grow and flourish. It’s like its job is to call forth in you more of your powerful self. (Crazy? I think not!)

The places where we break down are really the opportunities we have to grow and transcend the limitations that hold us back. But our tendency is to run from these cuz they are not pretty and sure don’t feel good at times!

Step 1 is to decide to face whatever you need to.
Step 2 is to make an honest assessment of what’s the block.
Step 3 is to be fearless about seeing where it comes up and why.
Step 4 is to see the gift in this.
Step 5 is to begin to lean in to dissolve the hold it has on you.
Step 6 is to make new choices and take different actions.
Step 7 is to repeat over and over and over!

 

But the biggest step of all? Probably would be to get a trusted guide who can walk you through the process because frankly most of us don’t want to and subsequently can’t see these things in ourselves. That’s why my clients are willing to fly in to Phoenix for a VIP day with me because they are sick of the holes in their lives and business that the mindset blocks cause.

My hope is that you’ll be all about changing from the inside out. If you are ready to partner with me for more support, let’s set up a time to chat about it because I hold a high vision for you and your business and want to see you get there.